FAQs

Getting braces or any other type of orthodontic treatment can seem daunting, so at Olsen Ortho Studio we want to make the process as easy as possible. Whether you’re thinking about getting braces for your child or teenager, or if you’re interested in getting braces as an adult, the following information can help you learn more about the process generally as well as questions your might have about our office.

Do I need a referral to see Dr. Olsen for a consultation?

While your dentist is often the one to recommend a visit to an orthodontist, a doctor or dentist referral is not required. You can call Olsen Ortho Studio anytime to schedule an appointment for yourself or a family member.

How do I schedule an appointment?

Our friendly staff will help you pick a day and date that works with your schedule.  If you are a new patient or have been referred to our practice, you may schedule your appointment online or call us at your convenience.

Where are you located?

In addition to our orthodontic offices in Billings, Montana and Lander, Wyoming, we also have offices in Laurel, Montana; Rawlins, Wyoming; Riverton, Wyoming and Worland, Wyoming.

What happens at the consultation?

Great question! Your consultation is your opportunity to get to know us and share any concerns you may have about your smile. These private appointments are tailored just for you and help in consultation rooms comfortable and roomy enough for family members to come with you.

During your consultation, we’ll discuss your concerns and answer any questions you might have. We’ll also take detailed images which allow us to evaluate:

  • Whether braces are needed
  • Treatment options and length
  • How much treatment will cost, including financing and payment options
  • Next steps and what to expect

I am worried about gagging when you take impressions. Is there any other option?

Although from time-to-time we do have to take impressions using traditional trays, almost all of our dental impressions are taken using digital technology. Taking only minutes to complete, these images are convenient, comfortable and just as effective as standard trays.

Does your office accept insurance to pay for braces?

We accept most major insurance policies, although coverage does vary by company. We are happy to file your claims for you and work with your insurance company to provide any paperwork necessarily. For specific information about your policy, including any deductibles or other criteria, we suggest you contact your insurance provider directly.

My insurance company doesn’t have a benefit for braces. Are other options available?

Absolutely. We understand that not every insurance plan covers braces for adults, teens or children. That’s why we offer no-interest financing, which allows you to make payments directly to our office over the course of treatment.

Why does Dr. Olsen use Damon System braces?

As an orthodontist, Dr. Olsen has worked with a number of different types of braces. He chose to undergo more than a year of training exclusively in the use of Damon braces because of the exceptional results it offers our patients as well as its ability to work quickly, with fewer appointments.

If get braces, do I still need dental checkups with my regular dentist?

Yes! In fact, it’s even more important that you visit your dentist regularly while you are receiving orthodontic treatment. Sometimes braces can catch food in places that your toothbrush can’t reach, causing bacteria to build up in your mouth. Dr. Olsen and his team are happy to work with you and your dentist to make sure your teeth stay clean and healthy.

What if I have an accident or emergency?

In case of emergency, be sure to immediately check your mouth and your appliance for any damage that may have occurred. If you notice any loose teeth or if your appliance has been damaged, please contact our office right away. You can temporarily relieve the discomfort with wax or by rinsing your mouth with warm salt water.

How should I care for my teeth if I’m wearing a retainer?

  • To prevent cavities and keep your mouth clean and healthy, brush your teeth at least three times a day with a fluoride toothpaste and floss at least once daily.
  • Avoid foods with excess sugar, as it increases the amount of bacteria that grows in your mouth. Excess bacteria can cause more plaque and possibly cavities.
  • Never eat with a removable retainer in your mouth. For permanent retainers, avoid sticky and chewy foods (caramel, chewing gum, gummy bears) or any foods that could dislodge your appliance.
  • When you take out your retainer to eat, brush your teeth and floss, remember to store it safely in its container to prevent damage or loss.
  • Keep your retainer clean by brushing it gently with a toothbrush and toothpaste. You may also use denture cleaner twice a week. Never use hot, boiling water or the dishwasher.